Guide - Set up my radio - Radio Manager

What is "Set up my radio" for?

This is the step that turns your subscription into a radio station that is actually live. After subscribing, your radio exists in our systems but has no name or stream yet: this page collects the few pieces of information needed, then triggers the automatic installation.

The good news is that it is very quick. As the page states: "Just give your radio a name to get it started — you can fine-tune the rest later."

Good to know: This page is reserved for the main account. A sub-user who tries to access it is automatically redirected to the dashboard, even if all permissions have been granted to them.

How to get here

There are several ways to reach this page:

Right after payment, the confirmation screen offers "Set up my radio".
On your next login, if your subscription is active and the radio has not yet been installed, you are sent directly here.
From the dashboard or the "My subscription" page, via the "Install this radio" or "Configure" buttons.
From any page that requires a radio (Playlists, Schedule, Go live…), which then displays the "Set up my radio" button.

An active subscription is required. Without one, the page displays "Subscription required" and the "View radio plans" button.

First installation: the radio name

The first screen is intentionally minimal. Just one question: "What will your radio be called?"

The constraints on this name are strict, because it serves as the technical identifier for your stream:

Letters, numbers and hyphens only. No spaces, no accented characters, no special characters: they are removed as you type, and spaces are converted to hyphens.
Between 3 and 100 characters.
The name must be unique on the platform. If it is already taken, the message "This radio name is already in use. Please choose another one." is displayed.
It will be used in your stream URL, so choose it carefully.

Tip: Write the name as you would in a web address: "RadioSunshine" or "radio-sunshine" rather than "Radio Sunshine FM!". The full commercial name, with spaces and accented characters, goes in the "Description" and on your website.

Example

You type your commercial name into the field: it is corrected as you type, right before your eyes.

Radio Soleil FM ! becomes Radio-Soleil-FM — spaces become hyphens, the exclamation mark disappears.
Ambiance Été becomes Ambiance-t — accented letters are simply removed. Write Ambiance-Ete instead.
FM is rejected: a minimum of 3 characters is required.

Why: this name becomes the address of your stream. It is better to choose it yourself than to discover after the fact what the automatic correction has made of it.

The "Radio name" field and its input rules Click to enlarge

Musical style (optional)

Below the name, the "Musical style" section offers tags to check, drawn from the Audiotech catalogue. As the page states: "Select one or more styles: a random playlist will be created right away."

Your choices immediately create a playlist named "Main playlist", on random rotation, distributed across the selected styles.
It becomes the default playlist for the radio: your station therefore has music from the moment it goes live.
You can edit it as you wish afterwards in the playlist editor.

When everything is ready, click "Install my radio!".

Example

Studio Nova checks three style tags — Pop, Rock and Dance — then launches the installation.

3 styles selected→ "Main playlist"→ approximately 20 tracks per cycle, on random

The distribution is split equally across the selected styles, meaning approximately 7 tracks per style in this case. The playlist is created active and set as default.

Why: two or three closely related styles produce a coherent station from the very first minute; checking ten produces a disjointed rotation that will need to be reworked by hand.

The musical style and time zone, both optional Click to enlarge

Installation and its duration

The page then switches to the "Finalising your radio…" screen with the message "The Icecast server is preparing your audio stream".

The operation generally takes less than a minute.
The page updates automatically: do not refresh it and keep the window open until it is complete.
As soon as it is done, the message "Radio is live!" appears and you are redirected to your dashboard, on the newly installed radio.

If the installation exceeds 5 minutes, the page invites you to contact support — the link to assistance is displayed directly in the message.

Good to know: You can monitor the status of your radio stations from the dashboard and from "My subscription": each radio pending installation appears there with its install button. If you have several radio stations, return to this page via the button for the relevant radio to install the next one.

Example

Here is what appears on screen once "Install my radio!" is clicked.

"Finalising your radio…"→ "The Icecast server is preparing your audio stream"→ "Radio is live!"→ Dashboard

Allow less than a minute in general. Beyond 5 minutes, the page itself provides the link to support: that is the time to write to the support team, not to reload the page.

Why: the page refreshes on its own. A manual refresh or a closed tab causes you to lose track of the operation.

Editing information once live

When the radio is installed, the page displays "Your radio is live!" and becomes a full form. In the "General information" card:

"Radio name" — same rules as above.
"Description" — a few words about your radio, 500 characters maximum.
"Musical style" — a dropdown list (Pop, Rock, Electro / Dance, Jazz, French Variety, Talk / Podcast…), or "-- None --".
"Time zone" — automatically detected from your computer at first configuration, and editable. It controls the times in your schedule and your relays: make sure to check it.
"Website" — optional, but it must be a valid address, otherwise the record will be rejected.

The "Your plan" card, on the right, shows your plan, its expiry date, and depending on the case the number of "Max listeners", "Storage" in GB, "Stream quality" in kbps and the "Assigned port".

Example

Ambiance FM broadcasts from Bordeaux, but its "Time zone" has remained set to UTC+00:00 (London) instead of UTC+01:00 (Paris, Berlin).

A slot scheduled at 07:00 in the grid does not air at 07:00 for your listeners: there is a one-hour discrepancy.
Scheduled relays shift by the same hour, with no error message whatsoever.

The setting is corrected once, in the "General information" card, and immediately realigns the entire schedule and all relays.

Why: everything that is time-stamped on the platform follows this field. Checking it at the start avoids having to reschedule an entire grid weeks later.

The green banner confirms that the radio is live Click to enlarge

The logo

The "Logo" card lets you upload your radio\'s image, with an immediate preview. The constraints are precise:

Accepted formats: JPG, PNG, GIF or WebP.
Maximum size: 2 MB. If exceeded, the message "The logo must not exceed 2 MB." is displayed.
The file must be a genuine image: a file renamed to .jpg is rejected with "The logo must be a valid image (JPG, PNG, GIF, WebP)."

Tip: Opt for a square image: this is the format used by players and listening applications. A PNG of 500 x 500 pixels is an excellent balance between quality and file size.

Example

Two files uploaded in the "Logo" card, two outcomes.

logo-radio-soleil.png, 500 x 500 px, 180 KB: accepted, the preview appears immediately next to the field.
affiche-studio.jpg, a photo straight from a camera, 4 MB: rejected with "The logo must not exceed 2 MB." Re-export it at 500 x 500 px before trying again.

Why: listening applications display your logo in a square thumbnail. A rectangular image will be cropped, often right across the radio name.

The "Logo" card: preview, file selection and accepted formats Click to enlarge

Saving: be aware of the restart

The "Update" button opens a confirmation prompt: "Confirm the update?". The message is clear — applying the changes requires a restart of your radio, and your listeners will experience a brief interruption of a few seconds while the stream reconnects.

After confirming with "Yes, update", the radio restarts automatically within the following minute. Avoid making these changes during a live broadcast or at a peak listening time.

At the very bottom, the collapsed section "Advanced audio settings (optional)" gives access to transitions by content type (Cue Out, Cross, Fade In, Fade Out) and to the "Do not repeat an artist before" and "Do not repeat a track before" delays. The warning on the page is worth heeding: "Only adjust these settings if you know what you are doing."

Good to know: Changing the name of a radio that is already live changes the address of its stream. Remember to update your players, directories and applications before doing so.

Example

Radio Soleil needs to change its description, its style and its logo. Three changes, but only one interruption.

Enter everything first→ A single "Update"→ "Yes, update"→ Restart within the minute

Do this during a low-listening period, early in the morning for example, and never during a live broadcast.

Why: each confirmation triggers a restart and a brief interruption of a few seconds. Three separate saves mean three interruptions for your listeners.